Booking maintenance for your coffee machine takes just a few minutes and can be done entirely online.
- Submit your request: Share your details, machine type, location in Saudi Arabia, and a short description of the issue on the Booking page.
- Remote assessment: The Italian certified technician reviews your request, may contact you for photos or a quick call, and confirms the best solution.
- On-site visit or workshop repair: For simple issues, we come to your location. For severe problems, we arrange pickup and repair at our workshop.
- Service confirmation: You receive confirmation of the visit time, estimated duration, and any expected parts or costs.
Most cafés and businesses start by submitting a detailed request so we can reduce downtime and bring the right tools and parts.
We focus only on professional coffee machines for cafés, restaurants, offices, and small roasteries. This specialization allows us to solve problems faster and protect your business from downtime.
- Italian certified technician: Your machine is handled by a technician trained and certified in Italy, with deep knowledge of both automatic and traditional espresso machines.
- 24/7 availability: Breakdowns do not wait for office hours. We accept emergency requests at any time so you can restore service quickly.
- Nationwide coverage: From major cities to smaller towns, we serve all of Saudi Arabia with a combination of on-site and workshop services.
- Clear communication: You receive a clear explanation of the issue, options for repair, and estimated costs before work starts.
- Support beyond repair: We advise on water treatment, daily cleaning routines, and machine selection to extend the life of your equipment.
Dhel provides coffee machine maintenance and repair services across the whole of Saudi Arabia.
We regularly support cafés and businesses in major cities such as Riyadh, Jeddah, Dammam, Khobar, Mecca, Medina, and beyond. For other locations, we combine on-site visits with workshop repair and organized transport of your machine when needed.
When you submit a booking request, simply include your exact location and opening hours. We will confirm whether we can reach you on-site or whether workshop service with pickup is the better option.
Our goal is always the same: reduce your downtime and keep your coffee service reliable, wherever you are in the Kingdom.
Dhel is built for professional coffee operations that depend on reliable espresso machines every day.
- Cafés and specialty coffee shops: Keep your main espresso and backup machines running smoothly during peak hours.
- Restaurants and hotels: Ensure consistent coffee quality for guests, from breakfast service to late-night dining.
- Offices and corporate spaces: Maintain automatic machines that serve staff and visitors throughout the day.
- Small roasteries and coffee bars: Protect your investment in equipment that supports your brand and wholesale clients.
Whether you run a single café or manage multiple locations, you can use the same online Booking page to request maintenance and repair.
Need urgent help with a coffee machine? You can reach Dhel at any time.
- Phone: +966556242094 / +966530788286
- WhatsApp: +966556242094
- Snapchat: +966530788286
- Email: cafedhel@gmail.com
For non-urgent issues or to send more detailed information, you can also use the Contact page form.
