Dhel

Dhel Coffee Machine Maintenance

Fast 24/7 coffee machine maintenance & repair in Saudi Arabia, with a certified Italian technician and experience on Slayer, La Marzocco and Nuova Simonelli machines. English and Arabic support ready for your team.

Trusted by Top Espresso Brands

Services at a Glance

Technician installing a commercial espresso machine

Installation & Setup

Professional installation and calibration of new coffee machines for cafés, offices and homes.

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Technician performing routine maintenance on an espresso machine

Periodic Maintenance

Scheduled cleaning, descaling and inspection to keep your machine running smoothly.

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Technician repairing a broken coffee machine in a café

Emergency Repair

Fast on-site troubleshooting and repair when your machine stops during service.

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Assorted spare parts for espresso machines

Spare Parts Replacement

Original or high-quality compatible parts for group heads, gaskets, filters and more.

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Barista and technician calibrating an espresso machine

Calibration & Tuning

Pressure, temperature and flow tuning to get the best taste from your coffee.

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Technician training baristas on espresso machine use

Staff Training

On-site barista training on daily care, backflushing and simple troubleshooting.

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Cafe owner choosing a new espresso machine

Machine Procurement

Support choosing and sourcing new or used machines that match your business plan.

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Espresso machine with custom painted panels

Custom Paint Jobs

Unique custom colors and finishes to match your café brand and interior design.

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Why Choose Dhel

Dhel focuses on keeping your machines running, so your café can keep serving. Based in Hail and serving customers all over Saudi Arabia, we combine technical expertise with friendly, clear communication in both English and Arabic.

Fast response time – typically within 24 hours for most locations in Saudi Arabia.
Certified Italian technician with years of experience on professional machines.
On-site service at your café and additional work in our warehouse when needed.
Specialist knowledge of Slayer, La Marzocco and Nuova Simonelli machines.
24/7 support for urgent breakdowns and weekend issues.
Flexible scheduling to minimise downtime during your busiest hours.

Key Advantages for Your Café

How Online Booking Works

Booking a visit from Dhel takes just a few minutes. Share your details, upload photos or videos, and we will handle the rest.

Tell us about your café and machine. Fill in your contact details, location in Saudi Arabia and machine brand/model.
Describe the problem. Choose the service type (maintenance, repair, installation, etc.) and explain what is happening.
Upload photos or videos. Attach clear photos or short videos of the machine, error messages and affected parts.
Receive confirmation and quote. We review your request, contact you if we need more details, then confirm an estimated cost.
Schedule the visit. Choose a date and time that fits your opening hours, including evenings or weekends when possible.
Pay securely. Settle your invoice using common Saudi gateways such as STC Pay, Mada, Apple Pay, Google Pay and more.

If you prefer, you can always call or message us on WhatsApp or Snapchat and we will guide you through the online booking.

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Service Area & 24/7 Contact

Dhel is based in Hail, Saudi Arabia, and serves cafés, restaurants, offices and home users across the Kingdom. Most visits in major cities can be arranged within 24 hours, with 24/7 support for urgent breakdowns.

You can reach us in the way that is easiest for you:

Phone: +966556242094
WhatsApp: +966556242094
Snapchat: +966530788286
Email: cafedhel@gmail.com

We are ready for bilingual communication and can support you in English and Arabic during booking, service and follow-up.

Find Us in Hail